KIWIVISION offers complimentary shipping on all orders. Orders will take 7-10 days to process and ship. Our office operates Monday through Friday, with the exclusion of SPAIN federal holidays. Please note that orders placed on Saturday and Sunday will be processed the following Monday. Free EU shipping without minimum purchase , the rest of the world up to 25 euros (minimum purchase of 90 euros per order).
KIWIVISION does not ship to P.O. Boxes, APO/FPO/DPO military address, or shipping forwarding locations.
Once your order has been shipped, you will receive a confirmation e-mail with tracking information so you can monitor your package in transit. Please click the link of the email to check your order status.
LOST OR STOLEN PACKAGES
If a package is recorded as delivered to your address, but you have not received it, please contact us at firstname.lastname@example.org within 2 weeks of placing your order. Once you’ve reported your package as lost, our Customer Service team will reach out to delivery to open an investigation for your package.
KIWIVISION is not responsible for packages that have been delivered to the wrong address if a customer has provided incorrect or incomplete shipping information. Please confirm your mailing details before placing an order.